User Research

Summary of User Interviews conducted between 3 – 10 March 2015:

Pros:

4 of 4 users preferred the app narrowing down the people you can send timeOuts to based on location
1 of the 4 users suggested they might use the challenges for fun and challenge each other/compete
3 of 4 users were most likely to use “social media challenge”
2 of 4 users thought the wording when you receive the emoji is hilarious
1 of users users commented that it might be a great way for mom’s to send emoji’s to their kids ( believes her mom would use this app all the time
4 of 4 users liked the overall theme and Emojis
2 of 4 users were happy they could avoid confrontation
3 of 4 users like the app being passive aggressive and getting your emotions across
2 of 4 users had positive responses to all challenges
1 of 4 users thought it helps find out who your real friends are
3 of 4 users believed it will be quick to use, once all functions work
1 of two users felt monetary incentive a interesting (in a good way)

Problem Areas:

4 of 4 users need a walkthrough to understand different features in the app – Priority 1
1 of 4 users said: If you tap on social media, the user expects to see suggestion for which social media app to block.
3 of 4 users were not sure how within reach(Proximity based challenge) works – Priority 1
1 of 4 user felt 15 seconds to decline a challenge was long – Suggested a 10 seconds timeOut
1 of 4 users Needs a indication to be able to take urgent calls when timed out
2 of 4 user felt decide later is a option after you send the emoji
3 of 4 users were not sure what each emoji was (although recognized them correctly)
1 of 4 users is confused by challenge names – Priority 1
2 of 4 users prefer a notification over the app taking over the home screen when you receive an timeOut
3 of 4 users didn’t want to give a $1 if you can’t put a timeframe on the timeOut – But maybe more likely to put down the phone
1 of 4 users questioned: What if the timeOut feels like spam if its anonymous
2 of 4 users need a back button – Priority 1

Timeout App